We hereby regretfully inform the decision that Lumineq Oy operations has been closed down as of 31st December 2023.
To Customers:
Existing open orders
Unless otherwise informed, all the existing open order backlog will be shipped and invoiced by the end of 2023 with payment terms confirmed. However, new orders will not be accommodated. The open invoices are to be paid prior to the due dates to the existing bank accounts, also in 2024, without any changes.
Warranty and Technical support
The warranties will be honored in accordance with Lumineq Oy’s Terms & Conditions of Sales and the agreements in place. Potential RMA requests are to be sent to rma@lumineq.com. In line with the Terms & Conditions of Sales, the product may be refunded instead of being repaired or replaced. Please note that technical support will end on 22 December 2023.
We would like to thank you for all the good cooperation over the past years and wish you all the best in the future.
Please do not hesitate to contact sales@lumineq.com if you have any questions or need further assistance.